Workshop

Gender Identity and Sexual Orientation: Creating Inclusive Environments

Given the national discourse around LGBTQ+ rights and the #MeToo movement, many nonprofits are exploring how they can create more inclusive environments and foster greater gender equity in the workplace. This interactive, fun workshop will explore issues around gender bias, gender identity and sexual orientation and how biases around these topics can impact organizational policies and practices.

Strategic Magic: Seeing Through Blind Spots

Have you ever written your organization’s strategy without fully understanding your competition or your funder’s strategy? Strategies are often filled with biases and contain dangerous blind spots. These blind spots can derail what would otherwise be a rich and robust plan. Nonprofit executives, marketers, and their funders need to be wary of — and know how to avoid — the illusions that can critically damage our nonprofit’s success. In this very practical, how-to program, we will show you how to recognize and overcome the mind tricks we all experience while building a strategy.

Planning and Executing Organizational Change Efforts

In today’s fast-paced, ever changing landscape, it is more important than ever that nonprofits have the skills and tools necessary to identify, plan, and execute change in a way that catalyzes, rather than disrupts, organizational performance.

This experiential workshop will walk participants through several models for understanding, planning, and implementing organizational change. The day will also provide participants with an understanding of key considerations related to change management such as inclusion and participation, communication, and how to align your change effort with your organization’s values.

Customer Service: Getting It Right Every Time

Everyone knows how to say “please” and “thank you.” What organizations really need is an employee standard that will exceed their client’s expectations every time. Using the principles of improvisational theater — presentation, positivity, and “making offers” — you can build a robust and successful customer service program that is easy for your employees to follow and create a friendly and memorable experience for your clientele.

Learning Objectives

Creating a High-Performing Board

Nonprofit boards play a key role helping organizations achieve impact. While many boards have operationalized the foundational practices that help them work together, there is a strong body of research around what takes boards to the next stage of being highly effective and impactful.

This workshop will focus on evidence-based strategies and practices that can serve as the catalyst for improving the performance of your already-functional board. Participants will walk away with hands-on experience with essential tools and models, as well as an action plan to guide next steps for their own board development.

Fundamentals of Board Effectiveness

This workshop is focused on helping nonprofit leaders, board leaders, and board members understand the foundations of board effectiveness. Participants will learn about standards and best practices in nonprofit boards, and will walk away with an action plan that draws from specific theories, models, and tools that they will learn to use over the course of the day.

Effective Supervision Part II: A Deeper Dive into Decision Making

Successful supervisors start with curiosity and awareness of their own supervisory and communication style, as well as their particular cultural lens. By expanding their view and skillfully shifting these default approaches, they can more fully develop staff and maximize performance. This highly participatory and reflective training takes a deeper look at concepts discussed in TSNE MissionWorks’ Effective Supervision workshop.

Finance for Poets

The Finance for Poets workshop is designed for nonprofit leaders who do not have formal training or deep experience in accounting or financial management. It is especially focused on helping these leaders overcome the barriers of jargon and intimidation that obstruct them from engaging fully in financial discussions with colleagues, board members, and external stakeholders. We won’t talk down to you. Rather, we will respect your intelligence and boost your confidence so that you can embrace financial management rather than avoid it.

Becoming a Power Presenter

Learn to be a powerful presenter! Not everyone feels comfortable in front of a crowd. Whether it’s presenting an informal report, delivering a keynote speech, or simply speaking up during a meeting, finding your true and confident voice can be a challenge. Using a theater-derived approach and practical “on-your-feet” exercises, this workshop will give you the tools required to engage your audience with warmth, confidence, and clarity.

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